Backup & Disaster Recovery That Helps Your Business Recover With Confidence
JITC helps Johannesburg businesses protect critical information, validate recovery and plan for disruption so a data-loss event does not automatically become a business crisis.
Having a backup is not the same as being ready to recover.
A scheduled backup can appear successful while still leaving critical systems uncovered, recovery too slow, retention too short or restore procedures untested.
JITC starts with the business impact of downtime and data loss. We identify what matters most, review how it is currently protected and build a recovery approach around realistic priorities rather than assuming one backup method fits every business.
Protection designed around recovery, not just storage
Backup is one part of resilience. Monitoring, retention, recovery priorities and restore testing are what turn protected data into a usable recovery capability.
Cloud & Off-Site Backup
Protect important business information with appropriately managed off-site copies so a local hardware failure or site incident does not become a total data-loss event.
Server & Workstation Protection
Back up the systems, files and user data that are important to daily operations, with coverage designed around how your business actually works.
Microsoft 365 Backup
Add recovery and retention options for Exchange Online, OneDrive and SharePoint where the business requires protection beyond native platform availability.
Explore related serviceBackup Monitoring & Alerts
Monitor scheduled backups and investigate failures so problems are identified before the day you urgently need a restore.
Restore Testing & Recovery Validation
Test recovery procedures and sample restores to build confidence that protected data can actually be recovered when required.
Disaster Recovery & Continuity Planning
Identify critical systems, recovery priorities, acceptable downtime and the practical steps needed to resume operations after a major disruption.
A backup and recovery review is especially useful when...
The best time to discover a recovery gap is before an outage, deletion, ransomware incident or hardware failure forces the issue.
Your business has backups, but nobody regularly checks whether they completed successfully.
You are unsure how quickly critical systems or files could be restored after an incident.
Important information exists across local computers, servers, Microsoft 365 or other cloud platforms.
Ransomware, accidental deletion, hardware failure, theft or site disruption would materially affect operations.
Your current backup process depends on manual copying, removable drives or one person remembering to do it.
You want a recovery plan based on business priorities rather than simply buying more storage.
Recovery planning that supports business continuity
The objective is not simply to keep copies of files. It is to reduce the operational impact when something goes wrong.
Lower data-loss exposure
Protect the information and systems the business depends on with coverage designed around real operational priorities.
Faster recovery decisions
Know what should be restored first, what recovery times are realistic and who needs to act when disruption occurs.
Greater restore confidence
Monitoring and recovery testing help confirm that backups are usable rather than merely assuming successful jobs mean successful recovery.
Better business continuity
Connect backup technology with practical recovery planning so the business can resume essential work after an incident.
We start with what the business must be able to recover.
Recovery objectives should come from business priorities first, then technology can be designed around those priorities.
Understand
We identify the systems, data, people and business processes your organisation cannot afford to lose for long.
Assess
We review current backup coverage, storage locations, retention, Microsoft 365, recovery expectations, known gaps and existing recovery procedures.
Recommend
We recommend a practical protection and recovery approach based on business impact, acceptable downtime, data-change frequency and budget.
Deliver
We configure agreed backup coverage, schedules, monitoring, retention and recovery procedures, then document the important next steps.
Support
We monitor, review and test the environment over time so protection can adapt as your systems, staff and recovery priorities change.
Start with the level of backup and recovery support your business needs
We can begin with a focused review, implement a defined resilience project, or manage backup and recovery as part of an ongoing technology relationship.
Backup & Recovery Review
Review current protection, identify coverage gaps and define realistic recovery priorities before changing technology.
- Critical systems and data
- Current backup coverage
- Retention and storage locations
- Recovery expectations
Backup & Resilience Project
Implement agreed backup, retention, monitoring and recovery improvements after the business requirements are understood.
- Cloud/off-site protection
- Server and workstation coverage
- Microsoft 365 protection where required
- Recovery testing and documentation
Ongoing Backup & Business Care
Keep backup status, recovery readiness and surrounding IT systems under regular review as part of ongoing managed support.
- Backup monitoring
- Issue follow-up
- Periodic recovery checks
- Ongoing continuity advice
Recovery priorities shaped around how your organisation works
Different organisations depend on different systems and information. We focus first on what would cause the greatest disruption if it became unavailable.
Recovery is strongest when the wider technology environment is managed too
Backup depends on healthy systems, sensible security, cloud administration and reliable connectivity. These services work together to improve resilience.
Use the free Business Technology Estimator.
Answer a few questions about your technology, security and recovery concerns to identify a practical starting point before speaking to JITC.
Questions businesses ask about backup and recovery
The right backup schedule, retention and recovery approach depends on how your systems are used and how much downtime or data loss the business can tolerate.
How often should our business back up data?
The right schedule depends on how frequently information changes and how much recent data the business could realistically afford to lose. JITC helps define a backup frequency around those business requirements rather than applying one schedule to every system.
Are cloud and off-site backups secure?
They can provide strong protection when implemented and managed correctly. Security depends on the provider, configuration, encryption, access controls, retention and how the backup environment itself is protected.
Do you test whether backups can actually be restored?
Yes. Restore testing is an important part of recovery readiness because a completed backup job does not by itself prove that the required files or systems can be recovered successfully.
How quickly can our data or systems be recovered?
Recovery time depends on the system, amount of data, backup method, connectivity, hardware and agreed recovery objectives. JITC helps define realistic recovery priorities during the assessment and planning process.
Does Microsoft 365 need additional backup?
Microsoft 365 provides strong platform availability and native retention capabilities, but many businesses choose additional backup where they need different recovery, retention, operational or compliance controls for Exchange Online, OneDrive or SharePoint.
Can backups help after a ransomware incident?
A well-designed and appropriately isolated backup strategy can be an important part of ransomware recovery, but backups are not a substitute for cybersecurity controls. Recovery readiness works best alongside endpoint, identity, email, network and incident-response measures.
Why should backups be kept off-site or separately from the main systems?
Keeping suitable copies away from the primary system reduces the chance that one hardware failure, theft, site incident or security event affects both the live data and every available backup at the same time.
Start with an assessment, then choose the right support approach.
JITC first reviews the current environment and business need. We then recommend the appropriate scope, project or ongoing managed-service arrangement before any commitment is made.
Request this service in the Customer Portal New customers can start here without an account. Existing JITC customers can sign in and continue with the same service.Assess
Understand the current environment, risks, users and priorities.
Recommend
Agree the practical scope, priorities and commercial approach.
Deliver & Support
Implement the agreed work and provide ongoing support where required.
Let’s find out how recoverable your business really is.
We’ll identify the information and systems that matter most, review the current protection and recommend a practical recovery approach based on your business priorities.